Shipping Policy
Thank you for shopping at Lululemon online store. This Shipping Policy explains the terms and conditions related to the shipment of products purchased from our online store. By placing an order, you agree to the following shipping guidelines. Please read them carefully.
Definitions
In this Shipping Policy, the terms “Client,” “You,” and “Your” refer to the user accessing the Lululemon website and complying with the applicable terms and conditions. The terms “Company,” “We,” “Our,” and “Us” refer to the Lululemon website and its services.
1. Order Processing
1.1 Order Fulfillment
We will make reasonable efforts to process and ship your order within the timeframe provided during checkout. Processing times may vary depending on product availability, order volume, and other circumstances.
1.2 Order Verification
To help prevent fraud and protect our customers, we may verify certain order details before processing an order. This may include confirming billing or shipping information or requesting additional information when necessary.
2. Shipping Methods and Delivery
2.1 Shipping Options
We may offer different shipping methods depending on your delivery location and order requirements. Available shipping options will be displayed during checkout. You can select the shipping method that best suits your needs.
2.2 Shipping Costs
Shipping charges are calculated based on factors such as the selected shipping method, destination, order weight, and package dimensions. The applicable shipping cost will be displayed during checkout before you complete your purchase.
2.3 Delivery Timeframe
Estimated delivery times depend on the shipping method selected and the destination of your order. Delivery estimates are approximate and may not include order processing time.
Unexpected delays may occur due to circumstances outside our control, including severe weather, carrier delays, customs procedures, holidays, or other unforeseen events.
2.4 Tracking Information
Once your order has been shipped, tracking information may be provided when available. You can use the tracking details to monitor the progress of your shipment.
Please note that tracking information may take some time to become active after your package has been handed over to the shipping carrier.
2.5 International Shipping
We may offer shipping to selected international destinations. International orders may be subject to customs duties, taxes, import charges, or other fees imposed by the destination country.
Any applicable customs duties, taxes, or additional charges are the responsibility of the recipient. We recommend checking with your local customs authority for information regarding possible charges before placing an international order.
3. Address Accuracy and Delivery
3.1 Shipping Address
Please ensure that your shipping address is accurate and complete when placing your order.
We are not responsible for delays, returned packages, or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
If you need to change your shipping address after placing an order, please contact us as soon as possible at:
We will make reasonable efforts to accommodate address-change requests, but changes cannot be guaranteed once an order has been processed or shipped.
3.2 Delivery Attempts
Shipping carriers may make reasonable attempts to deliver your package to the shipping address provided with your order.
If no one is available to receive the package, the carrier may leave a delivery notice or provide instructions for arranging another delivery attempt or collecting the package from a designated location.
3.3 Non-Delivery
If a package is returned to us because of unsuccessful delivery attempts, an incorrect address, or other circumstances attributable to the recipient, we may contact you regarding available options for reshipment.
Additional shipping charges may apply for reshipment where applicable.
4. Shipping Restrictions
4.1 Restricted Items
Certain products may be subject to shipping restrictions based on their nature, destination, local laws, carrier requirements, or international shipping regulations.
Where applicable, information about shipping restrictions may be provided on the product page or during checkout. Customers are responsible for ensuring that their orders comply with applicable laws and regulations.
5. Contact Us
If you have any questions or concerns regarding this Shipping Policy, your order, or delivery, please contact us at:
Email: support@us-lululemon.com
Website: us-lululemon.com